FAQ & RETURN POLICY
Returns are accepted within 14 days of delivery. Items must be unopened and sealed in their original condition.
We cover return shipping for faulty or incorrect items. For change-of-mind returns, the customer is responsible for return shipping.
Approved refunds are processed within 5–10 business days and issued to the original payment method.
Opened or used items cannot be returned unless they are faulty. Trading card game (TCG) products — including booster boxes, packs, and sealed sets — are strictly non-refundable once delivered due to their collectible nature.
Order Cancellations If your order is cancelled by us, you will be entitled to a full refund for any payment taken.
Pre-Orders For any pre-order queries or cancellations, please contact us directly via our support email before taking any action.
before anything please Contact our support team by email cs@strikesstore.com before sending anything back. We will provide the next steps and return instructions.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.